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Op-ed: Why strong customer service is important to business

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2 years ago

Technology created efficiencies and increased productivity, but the opposite appears to be true today when it relates to customer service.

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Southwest Airlines faces plenty of challenges in Q4, beyond — what’s next?

2 hours ago

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Equinor buys a big chunk of another international energy co. with Houston presence

2 hours ago

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Addicks Reservoir brush fires burned around 30 acres, cause of blaze unclear

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Cat. 5 Milton grows even stronger, takes aim at Mexico and Florida

Hurricane Milton expected to make landfall in Florida as a major hurricane Wednesday night.

Hundreds gather in Houston to mark 1-year anniversary of Hamas' surprise attack on Israel

On Monday, the vigil at Congregation Beth Yeshurun in Houston focused on remembrance, hope, and unity where those gathered to mark the anniversary.

Mega Millions tickets will climb to $5, but officials promise bigger prizes and better odds

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Parents accused of beating their 5-month-old baby, letting her die over 4 days

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Family left in dark after over status of loved one's death certificate status 3 months after Beryl

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'Dancing with the Stars' gets ready for 'Soul Train' night

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Eastex Freeway reopens nearly 10 hours after tanker crashed, dangled off North Loop overpass

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Dozens of gunshots fly through SE Houston neighborhood, injuring man sleeping in his home

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Suspect, motive unknown 1 month after woman found shot to death near Med Center parking garage: HPD

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Galveston plans to hit the Antigua Apartment complex with hundreds of violations

The City of Galveston plans to hit Antigua Apartments with hundreds of violations after neighbors have complained to ABC13 about issues for months.

NASA smacked an asteroid in 2022. Now, a spacecraft is on the way for part 2. October 7, 2024

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Massive galaxies make a happy face in NASA telescope image October 7, 2024

The cluster of grinning galaxies is located billions of light years away from Earth.

Grammy-winning artist Childish Gambino recovering in Houston hospital October 7, 2024

Glover, aka Childish Gambinno, was forced to cancel the rest of his tour to focus on his health.

Here’s how to register to vote in Texas before the Oct. 7 deadline October 7, 2024

Our guide can help you determine how to register, who is eligible to vote, whether you’re still registered and more in advance of Election Day.

Facing a tight race, Ted Cruz goes quiet on abortion October 7, 2024

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100-foot geyser of water, oil causing lots of headaches in West Texas October 7, 2024

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Thousands of Texans barked at FCC over early morning Blue Alert October 5, 2024

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New 'sungrazer' comet could be bright enough to see in daylight October 5, 2024

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Northern lights may be visible in Texas after strong solar storm October 4, 2024

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The Westin at Memorial City debuts multi-million dollar events spaces makeover October 4, 2024

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Op-ed: Why strong customer service is important to business

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Southwest Airlines faces plenty of challenges in Q4, beyond — what’s next?

Equinor buys a big chunk of another international energy co. with Houston presence

Addicks Reservoir brush fires burned around 30 acres, cause of blaze unclear

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